{"id":1757,"date":"2020-10-26T16:09:04","date_gmt":"2020-10-26T15:09:04","guid":{"rendered":"https:\/\/www.davit1900.com\/faq\/"},"modified":"2021-05-18T12:08:40","modified_gmt":"2021-05-18T10:08:40","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.davit1900.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[mk_page_section min_height=&#8221;0&#8243; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][mk_padding_divider][mk_fancy_title tag_name=&#8221;h1&#8243; size=&#8221;36&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]FAQ &#8211; Frequently Asked Question[\/mk_fancy_title][\/vc_column][\/mk_page_section][mk_page_section min_height=&#8221;0&#8243; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][mk_padding_divider][mk_fancy_title color=&#8221;#c98806&#8243; size=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]SHIPPING[\/mk_fancy_title][vc_tta_accordion style=&#8221;modern&#8221; color=&#8221;white&#8221; c_icon=&#8221;triangle&#8221; c_position=&#8221;right&#8221; active_section=&#8221;0&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;What are the delivery costs?&#8221; tab_id=&#8221;costi-spedizione&#8221;][vc_column_text css=&#8221;.vc_custom_1621332280074{margin-bottom: 0px !important;}&#8221;]Cost of delivery in the whole of Italy is \u20ac6.50<br \/>\nDelivery in Italy is free for orders of, or in excess of, \u20ac55.00[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How long will my order take?&#8221; tab_id=&#8221;tempo-spedizione&#8221;][vc_column_text css=&#8221;.vc_custom_1621332312895{margin-bottom: 0px !important;}&#8221;]Your order will be passed to a courier within 2 working days of payment being received. When your order is ready for delivery the courier will send the recipient a message advising of the planned delivery date.<br \/>\nIt will be possible for customers to follow their delivery using an on-line tracking system accessible by a link provided with the e-mail confirming delivery.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can products be delivered to an address other than mine?&#8221; tab_id=&#8221;indirizzo-spedizione&#8221;][vc_column_text css=&#8221;.vc_custom_1621332338654{margin-bottom: 0px !important;}&#8221;]You can specify the delivery address during ordering. Please verify that the delivery address is correct and complete.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/mk_page_section][mk_page_section min_height=&#8221;0&#8243; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][mk_padding_divider][mk_fancy_title color=&#8221;#c98806&#8243; size=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]PAYMENT[\/mk_fancy_title][vc_tta_accordion style=&#8221;modern&#8221; color=&#8221;white&#8221; c_icon=&#8221;triangle&#8221; c_position=&#8221;right&#8221; active_section=&#8221;0&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Which methods of payment are accepted?&#8221; tab_id=&#8221;modalita-pagamento&#8221;][vc_column_text css=&#8221;.vc_custom_1621332409515{margin-bottom: 0px !important;}&#8221;]The methods of payment accepted by our ecommerce are:<\/p>\n<ul>\n<li>Credit Card<\/li>\n<li>Bank transfer<\/li>\n<li>PayPal<\/li>\n<\/ul>\n<p>In the case of bank transfer the order will be despatched only when the funds have been credited to the DAVIT bank account.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/mk_page_section][mk_page_section min_height=&#8221;0&#8243; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][mk_padding_divider][mk_fancy_title color=&#8221;#c98806&#8243; size=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]PRODUCTS[\/mk_fancy_title][vc_tta_accordion style=&#8221;modern&#8221; color=&#8221;white&#8221; c_icon=&#8221;triangle&#8221; c_position=&#8221;right&#8221; active_section=&#8221;0&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;How to preserve chocolate&#8221; tab_id=&#8221;conservazione-cioccolato&#8221;][vc_column_text css=&#8221;.vc_custom_1621332441542{margin-bottom: 0px !important;}&#8221;]It is essential to store your chocolate at a temperature between 12\u00b0 and 20\u00b0C in order to slow a change in colour to white\/grey ( the so-called surfacing of fat that occurs naturally in chocolate).<br \/>\nIt is important to avoid changes in temperature, which could cause sugar to appear on the surface. Chocolate stored in cold or humid conditions may be subject to condensation also resulting in the appearance of sugar on the surface.<br \/>\nNever store chocolate in close proximity to strong odours as chocolate has the tendency to absorb strong smells.<br \/>\nChocolate should, therefore, not be stored in a fridge but instead in its packaging in a cool, dry place.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/mk_page_section][mk_page_section bg_color=&#8221;#f9f9f9&#8243; min_height=&#8221;0&#8243; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; el_class=&#8221;sez-margine&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column][mk_padding_divider][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][mk_fancy_title color=&#8221;#c98806&#8243; size=&#8221;40&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;36&#8243; size_tablet=&#8221;32&#8243; size_phone=&#8221;28&#8243; line_height=&#8221;98&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221; el_class=&#8221;font-script&#8221;]Any other questions?[\/mk_fancy_title][vc_column_text align=&#8221;center&#8221; css=&#8221;.vc_custom_1621332470857{margin-bottom: 0px !important;}&#8221;]Please don\u2019t hesitate to contact us if you require any other information on the world of Davit.[\/vc_column_text][vc_column_text align=&#8221;center&#8221; css=&#8221;.vc_custom_1605540579199{margin-bottom: 0px !important;}&#8221;]<a href=\"mailto:info@davit1900.it\">info@davit1900.it<\/a><\/p>\n<p><a href=\"tel:+393519399741\">351 9399741<\/a>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][mk_padding_divider][\/vc_column][\/mk_page_section][mk_page_section min_height=&#8221;0&#8243; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][mk_padding_divider size=&#8221;20&#8243;][\/vc_column][\/mk_page_section]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[mk_page_section min_height=&#8221;0&#8243; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][mk_padding_divider][mk_fancy_title tag_name=&#8221;h1&#8243; size=&#8221;36&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]FAQ &#8211; Frequently Asked Question[\/mk_fancy_title][\/vc_column][\/mk_page_section][mk_page_section min_height=&#8221;0&#8243; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][mk_padding_divider][mk_fancy_title color=&#8221;#c98806&#8243; size=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]SHIPPING[\/mk_fancy_title][vc_tta_accordion style=&#8221;modern&#8221; color=&#8221;white&#8221; c_icon=&#8221;triangle&#8221; c_position=&#8221;right&#8221; active_section=&#8221;0&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;What are the delivery costs?&#8221; tab_id=&#8221;costi-spedizione&#8221;][vc_column_text css=&#8221;.vc_custom_1621332280074{margin-bottom: 0px !important;}&#8221;]Cost of delivery in the whole of Italy is \u20ac6.50 Delivery in Italy is free for orders [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1757","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ Domande Frequenti - Davit 1900 - Torino<\/title>\n<meta name=\"description\" content=\"FAQ - Il nostro team di esperti Davit risponde a tutte le domande frequenti. Per maggiori informazioni, consulta la pagina Contatti.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.davit1900.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ Domande Frequenti - Davit 1900 - Torino\" \/>\n<meta property=\"og:description\" content=\"FAQ - Il nostro team di esperti Davit risponde a tutte le domande frequenti. Per maggiori informazioni, consulta la pagina Contatti.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.davit1900.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Davit\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-18T10:08:40+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.davit1900.com\\\/en\\\/faq\\\/\",\"url\":\"https:\\\/\\\/www.davit1900.com\\\/en\\\/faq\\\/\",\"name\":\"FAQ Domande Frequenti - Davit 1900 - Torino\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.davit1900.com\\\/#website\"},\"datePublished\":\"2020-10-26T15:09:04+00:00\",\"dateModified\":\"2021-05-18T10:08:40+00:00\",\"description\":\"FAQ - Il nostro team di esperti Davit risponde a tutte le domande frequenti. Per maggiori informazioni, consulta la pagina Contatti.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.davit1900.com\\\/en\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.davit1900.com\\\/en\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.davit1900.com\\\/en\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.davit1900.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.davit1900.com\\\/#website\",\"url\":\"https:\\\/\\\/www.davit1900.com\\\/\",\"name\":\"Davit\",\"description\":\"We Love Chocolate\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.davit1900.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ Domande Frequenti - Davit 1900 - Torino","description":"FAQ - Il nostro team di esperti Davit risponde a tutte le domande frequenti. Per maggiori informazioni, consulta la pagina Contatti.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.davit1900.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ Domande Frequenti - Davit 1900 - Torino","og_description":"FAQ - Il nostro team di esperti Davit risponde a tutte le domande frequenti. Per maggiori informazioni, consulta la pagina Contatti.","og_url":"https:\/\/www.davit1900.com\/en\/faq\/","og_site_name":"Davit","article_modified_time":"2021-05-18T10:08:40+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.davit1900.com\/en\/faq\/","url":"https:\/\/www.davit1900.com\/en\/faq\/","name":"FAQ Domande Frequenti - Davit 1900 - Torino","isPartOf":{"@id":"https:\/\/www.davit1900.com\/#website"},"datePublished":"2020-10-26T15:09:04+00:00","dateModified":"2021-05-18T10:08:40+00:00","description":"FAQ - Il nostro team di esperti Davit risponde a tutte le domande frequenti. Per maggiori informazioni, consulta la pagina Contatti.","breadcrumb":{"@id":"https:\/\/www.davit1900.com\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.davit1900.com\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.davit1900.com\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.davit1900.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/www.davit1900.com\/#website","url":"https:\/\/www.davit1900.com\/","name":"Davit","description":"We Love Chocolate","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.davit1900.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.davit1900.com\/en\/wp-json\/wp\/v2\/pages\/1757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.davit1900.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.davit1900.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.davit1900.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.davit1900.com\/en\/wp-json\/wp\/v2\/comments?post=1757"}],"version-history":[{"count":4,"href":"https:\/\/www.davit1900.com\/en\/wp-json\/wp\/v2\/pages\/1757\/revisions"}],"predecessor-version":[{"id":2285,"href":"https:\/\/www.davit1900.com\/en\/wp-json\/wp\/v2\/pages\/1757\/revisions\/2285"}],"wp:attachment":[{"href":"https:\/\/www.davit1900.com\/en\/wp-json\/wp\/v2\/media?parent=1757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}